Delivery Information

SHIPPING AND DELIVERY INFORMATION

WE SHIP YOUR PACKAGE VIA DPD AND AUSTRIAN POST

Delivery information

We only ship from the shop at shop.syspredl.com to Austria. If you have any questions, please contact us at office@syspredl.com

The following rates apply for shipping in Austria:

For orders over € 79.00, shipping is free.

For orders under € 79.00, shipping costs of € 8.00 apply.

We do not charge any additional fees for payment by credit card or Paypal. However, there is an additional fee of € 7.50 for cash on delivery.

The costs for returns are borne by Systemhaus Predl IT-GesmbH. In the event of a return, please request a return label. Do not return the goods at your own expense. You may NOT split the packages into several packages, the packages must be returned as you received them, otherwise we will have to charge you the additional costs. We will arrange the return with DPD. You can also use our return form in this shop for returns at https://shop.syspredl.com/index.php?route=account/return/add. Our shipping partner is DPD. Our processing time is 2-3 working days. The delivery time via DPD is an additional 1-2 working days. When you place an order, please let us know if the order is urgent, we will then send your package via Austrian Post EMS so that your company does not have any downtime!